In recent months, there has been increasing concern and media coverage about delays in paying death benefits from superannuation funds. In fact, in January 2025, the government announced it would introduce mandatory and enforceable service standards for all large APRA-regulated superannuation funds. In particular, the media release highlighted the need to improve the timely and compassionate handling of death benefits.
While prescribed standards – such as a maximum time period for super funds to pay death benefits – may appear attractive, it is not that simple. In March 2019, following the Hayne Royal Commission, Treasury noted:
“The distribution of superannuation following a member’s death benefit is a relatively complex area of the superannuation system.”[1]
More recently, ASIC has commented
“The legislative regime governing death benefit claims and beneficiary nominations is complex and the process that must be followed will vary depending on the fund’s governing rules and relevant legislation.”[2]
One of the fundamental issues causing this complexity is that under the law, superannuation death benefits do not automatically form part of the deceased person’s estate. Instead, the superannuation fund trustee decides who receives the benefit based on each fund’s rules and relevant legislation. Most fund’s rules require the trustee to pay the death benefit to dependants in proportions that the trustee determines to be appropriate.
This situation would likely be a surprise to most Australians as all other financial assets normally form part of the estate. Our understanding is supported by legal practitioners.[3]
As noted above, the super fund trustee is required to determine who receives the death benefit, unless the deceased has completed a Binding Death Benefit Nomination (BDBN). However, a minority of fund members have normally completed such a nomination.
Feedback from some of Australia’s leading super funds suggests that few have more than 10% of members with BDBNs.
The proposal
So how could the superannuation death benefit process be improved?
First, we note that unlike BDNBs, most Australians with superannuation have a Will. The Australian Law Reform Commission noted in 2017 that 93% of people aged over 70 have a Will.[4] This finding was based on research which showed that 62% of people aged 40-49 and 77% of people aged 50-59 have a Will[5]. Given that mortality rates increase with age, it is reasonable to conclude that the majority of deceased super fund members have a Will. Certainly, it is likely to be many times more prevalent among members than those with a BDBN.
We therefore offer a straightforward proposal: amend the SIS Act to mandate that all superannuation death benefits form part of the estate of a deceased person. (This approach is already adopted by some platform providers.) The only possible exception would be where a member has made a valid BDBN, which in this case would continue to apply for a transition period, say 5 years.
The advantages of this reform are many, and include:
- the treatment of super would be consistent with that of other financial assets held by the deceased
- it would be consistent with the expectations of most Australians
- it provides greater certainty to all members of super funds in their estate planning
- it would significantly reduce the delays in payment of many superannuation death benefits as the super fund trustee would no longer be required to decide who receives the benefit
- it should reduce the costs of superannuation funds as the often-lengthy task of determining who should receive the death benefit would be removed from the trustee’s responsibility. This could lead to reduced superannuation fees paid by all fund members.
The superannuation death benefit would be ‘ring-fenced’ within the estate to avoid it being subject to estate debts, thereby making it consistent with current arrangements. This ring-fencing would also allow for any tax that may be payable in respect of the superannuation death benefit.
We acknowledge that there will be some cases where this proposal would delay the overall time for superannuation monies to be delivered to the member’s intended beneficiaries – for example in a ‘simple’ case where there is clearly only one dependant but where the estate takes time to settle due to (for example) a delay in obtaining probate. However, we believe such cases are likely to be overwhelmingly less frequent than those where payment is accelerated for the reasons outlined above.
Finally, it must be asked whether this simplification is legally feasible. Interestingly, the Law Council of Australia made a similar recommendation in early 2024[6], so the answer to this question must be yes.
Hence, while legislative change would be needed, it is legally feasible. The proposal would be a positive step by the new Australian Government to indicate that they are serious in removing the current complexity and improving the timely payment of death benefits from superannuation funds.
Nick Callil and David Knox have combined experience of over 75 years as actuaries and advisors to a range of leading superannuation funds.
[1] Treasury, Superannuation binding death benefit nominations and kinship structures, March 2019.
[2] ASIC, Improving superannuation member services — Dealing with death benefit claims, 1 May 2024.
[3] Law Council of Australia, Submission to the Treasurer and Assistant Treasurer, 12 January 2024.
[4] Australian Law Reform Commission, Elder Abuse – A National Legal Response, 2017, p267.
[5] Tilse, Cheryl, Wilson, Jill, White, Ben, Rosenman, Linda, & Feeney, Rachel (2015) Will-making prevalence and patterns in Australia: Keeping it in the family. Australian Journal of Social Issues, 50(3), pp. 319-338.
[6] Law Council of Australia, Letter to the Treasurer, 12 January 2024.