Register For Our Mailing List

Register to receive our free weekly newsletter including editorials.

Home / 377

20k now or 50k later? What’s driving decisions to withdraw super?

Written with Hazel Bateman, Robbie Campo, David Constable, Isabella Dobrescu, Ailsa Goodwin, Junhao Liu, and Ben R Newell.

 

The COVID-19 Superannuation Early Release Scheme was one of the first pandemic-related policy changes made by the Australian Government. In April 2020, the Government announced that superannuation fund members experiencing loss of employment or financial hardship during COVID-19 could apply to the Australian Taxation Office (ATO) to withdraw up to $20,000 of their superannuation savings by 24 September, without giving formal proof of eligibility at application. On 23 July 2020, the Treasurer extended the Scheme to 31 December 2020.

The Scheme modifies otherwise very tight controls over superannuation withdrawals. The prevailing rules prevent most members from accessing their savings before reaching a minimum ‘preservation’ age (55-60, depending on birthdate) and retiring (or transitioning to retirement), with some limited exceptions in cases of extreme personal or financial hardship. The Scheme thus changes a fundamental element of the retirement savings system in Australia.

The pattern of withdrawals of funds by superannuation fund members since the start of the Scheme shows that the usual preservation rules play a critical role in preventing members from spending their mandatory savings before retirement. The ATO has received more than 3 million applications to withdraw early under the Scheme, and funds have paid out $34 billion. The number and size of withdrawals indicates that the scheme is likely to have extensive short- and long-term effects on individual and aggregate retirement savings in Australia.

Survey of super members

Many important questions about the operation and effect of the COVID-19 early release scheme remain unanswered. To better understand these issues, we analysed survey responses of early withdrawers from a large industry superannuation fund, Cbus. Cbus is a profit-for-members fund that primarily serves the construction sector. It has almost 760,000 members and manages around $56 billion in savings. By 9 August 2020, Cbus had made more than 229,000 early release payments with an average withdrawal of $8,408. Between early May 2020 and early July 2020, Cbus surveyed 3,047 members who had withdrawn superannuation savings under the Scheme.

Respondent characteristics

The median survey respondent was 39 years-of-age, male, and withdrew the full $10,000 (the Scheme allowed two tranches up to $10,000 each) from their account. Table 1 shows characteristics of the average and median survey respondent.

Amounts withdrawn

More than 20% of respondents virtually emptied their accounts; however, 43% reported they had withdrawn less than 20% of their entire balance as shown in Figure 1.

Most respondents withdrew either the $10,000 upper limit, or an amount very close to their account balance, if their balance was less than the upper limit. Those who left small residual amounts could have been preserving insurance cover or may have been working from slightly dated balance information when making their application. Figure 2 shows residual balances after withdrawals compared with the $10,000 limit. The fact that only 9% of respondents withdrew less than the limit while still preserving more than $1,000 in their account, demonstrates that respondents were strongly guided, and effectively constrained, by the $10,000 limit.

Reasons for withdrawal

The Government intended the COVID-19 Scheme would help people who were unemployed, made redundant or who were experiencing reduced work hours, to meet expenses during the COVID-19 restrictions.

We find that more than half of respondents reported that they withdrew funds to meet immediate expenses or to cover lost income. Notably, results in Table 2 also show that around one quarter were thinking of future financial pressures. In other words, one in four respondents appear to be taking precautions. Then again, few respondents cited concerns about falling asset values or simple impatience as reasons for accessing their savings.

The focus on needing savings for expenses now or in the near future aligns closely with results in Figure 3, that shows that a sense of need motivated around 47% of early-withdrawers while a desire for security motivated around 35%.

Understanding the decision to withdraw

Around half the respondents report spending a week or less thinking before they decided if they would apply for early release, and 28% either made their minds up immediately or within a day of hearing about the scheme. Figure 4 reports the distribution of respondents’ deliberation times.

Surveyed members expressed a high degree of uncertainty or unconcern about the long-term implications of the withdrawal. Around one-third of respondents said that they were unsure about the impact of their withdrawal on their retirement balances or had not thought about that or did not care. Figure 5 shows how surveyed members answered questions related to retirement impact. These findings demonstrate that many withdrawers either could not, or did not, evaluate the impact of their decision.

We also compared respondents’ estimates of the impact of their withdrawal with a projection of that impact based on assumptions made in a Cbus guidance on the early release scheme for members.

Figure 6 shows that 50% of respondents either underestimated the impact of the withdrawal on their superannuation accumulation at retirement or did not make an attempt to estimate the impact (categorised as 'Others' in Figure 6). The pattern of responses to the question on estimated impact, where each possible answer is chosen at approximately the same rate by respondents, is consistent with random selection of answers, and thus with general uncertainty among withdrawing members about long-term impact.

Employment status and the Early Release Scheme

To be eligible to make a withdrawal under the Scheme, members must be unemployed, receiving JobSeeker, Youth Allowance for job seekers, Parenting Payment, Special Benefit or Farm household Allowance, have been made redundant on or after 1 January 2020, or experiencing a 20% or more reduction in work hours or turnover for sole traders.

Of surveyed members, 28% had lost their jobs due to the crisis, and 51% had reduced working hours since the crisis (Table 3). Within the group of members who were employed, about 45% were not sure or did not think they would continue to be employed.

Members who were employed withdrew a smaller percentage of their account balances, on average (Table 4). (We note that those who were employed were likely to have had higher balances than unemployed members before withdrawing that may partly explain the lower average percentage.)

Those who are employed and maintaining their working hours are less likely to withdraw for immediate concerns and expenses, and more likely to anticipate future needs or the protection of their savings (Table 5). Those who are employed but experiencing reduced hours spent more time thinking about withdrawing their superannuation savings before they acted (Table 6).

Future survey work will examine whether these trends continue in the second phase of the early release scheme, which allows an additional $10,000 to be withdrawn from superannuation accounts in the period 1 July to 31 December 2020.

The full version of this report can be found here.

 

Hazel Bateman, School of Risk & Actuarial Studies, UNSW Sydney & CEPAR. Robbie Campo, David Constable, and Ailsa Goodwin, Cbus. Isabella Dobrescu, School of Economics, UNSW Sydney. Junhao Liu, Finance Discipline, The University of Sydney Business School, The University of Sydney. Ben R Newell, School of Psychology, UNSW Sydney. Susan Thorp, Finance Discipline, The University of Sydney Business School, The University of Sydney.

Thanks to Cbus, particularly Robbie Campo and David Constable for access to data from a survey of Cbus members. This article is general information.

 

  •   30 September 2020
  • 1
  •      
  •   
1 Comments
Warren Bird
September 30, 2020

I'm not surprised by these results, which seem to confirm what most observers would intuitively have thought would be the reasons people would take advantage of the early access scheme.

To a large extent it's a reflection of the reality that times of heightened uncertainty and near term threat to livelihood change many people's time preference for money. They will much more heavily discount the value of funds in the more distant future than they previously did.

To some extent it also reveals that some people see super as a forced saving that they otherwise wouldn't have undertaken and the chance to get some of their money out was taken gleefully. That's not a surprise either. I think we've always known that some people have a time preference of money that's misaligned with the implied time preference in the compulsory superannuation scheme. That's the nature of policy-making, though. Balancing individual wants with 'the common good' - in this case, the need to encourage more long term saving by people who'd reach retirement in the context of an ageing demographic for the nation as a whole.

The alternative policy would have been to make larger one-off payments to those affected by COVID in this way. That would require taxation to go up in the future to repay the debt incurred to fund today's payments, but the government is surely in a better position to make more sober judgements about the appropriate time preference for money (ie the value of those future taxes compared with the payments made today) than individuals facing a fear that they may not be able to feed their families. In so many other ways the Government has done just that, with the upcoming Budget expected to reveal a record deficit and funding requirement. The early access to super policy stands out like a bit of a sore thumb as an anachronistic policy response alongside lots of other spending measures.

 

Leave a Comment:

RELATED ARTICLES

Keating versus Hume: where willy-nilly meets obscene

7 examples of how the new super tax will be calculated

2024/25 super thresholds – key changes and implications

banner

Most viewed in recent weeks

Why spending more in early retirement can improve lifetime income

Conventional wisdom encourages retirees to preserve superannuation. But if those likely to qualify for the Age Pension later in life spend a little more today, it may deliver higher lifetime income and a more stable retirement.

Testamentary trusts have secured the CGT exemption

Treasury’s latest CGT reform draft delivers a win for testamentary trusts and deceased estates, exempting estate-derived gains from the 30% floor. However, questions on death and divorce rollovers remain unresolved.

Meg on SMSFs: What do we think about reversionary pensions these days?

Reversionary pensions have long been a staple of SMSF estate planning, but are they still the best option? Meg Heffron revisits a once-clear favourite and asks whether changing super rules have shifted the balance.

Is it time to bail on Australian stocks?

For generations, Australian investors have backed banks, miners and dividends. But has that loyalty come at a cost? A look at the numbers raises an uncomfortable question about where future returns will come from.

How does the 4% rule stack up?

The 4% rule has long been retirement's gold standard. But after a difficult period for investors, fresh analysis suggests a more conservative approach may significantly improve the chances of making savings last.

Testamentary trusts survived the trust tax. The drafting battle has just begun.

The fight over testamentary trusts looked settled. Then the draft legislation arrived. Hidden in a technical detail is a question that could force many families to rethink wills they thought were already future-proof.

Latest Updates

Planning

How the typical Australian Family could save $844,350 in taxes

The value of a testamentary trust is not determined by wealth alone. Depending on circumstances, it can reduce the tax burden on inherited income, create efficiencies and help build intergenerational wealth.

Superannuation

There's a reason why your super is locked up until your 60s

For decades, it seemed settled. Then one controversial idea reignited a debate that could reshape the financial future of millions. The real question isn’t who’s right or wrong, but whether a long-held assumption deserves another look.

Property

The housing slide could become a crash

House prices are sliding across Australia, yet the most dangerous ingredient for a housing crash is still missing. If job losses surge amid growing economic risks, today's correction could become a historic property downturn.

Retirement

Under-retiring: The greatest retirement risk in a generation

Two retirees. Similar savings. Completely different lives. New research from Challenger reveals why some Australians confidently spend in retirement while others hold back and the overlooked factor shaping retirement decisions.

Five risks to watch in markets

Things you may often hear are: a recession is around the corner, markets are overpriced, the AI sector is about to flop at any moment. It’s like the never-ending laundry pile that sits in my house, it never really disappears.

Investment strategies

Do you qualify as ‘rich’?

What does it mean to be 'rich'? For something so universally desired, it is surprisingly difficult to define. That ambiguity creates a challenge for investors and raises a bigger question about what financial success really looks like.

Investment strategies

If you’re worried about your bond portfolio, you’re missing the point

Most investors think they know what bonds are for. But when markets turn volatile, a surprising misunderstanding can lead to costly decisions. Here’s the overlooked lesson that could change how you view your portfolio.

Alliances

  • ASA-Logo-RGB-ActiveGreen-web.png

© 2026 Morningstar, Inc. All rights reserved.

Disclaimer
The data, research and opinions provided here are for information purposes; are not an offer to buy or sell a security; and are not warranted to be correct, complete or accurate. Morningstar, its affiliates, and third-party content providers are not responsible for any investment decisions, damages or losses resulting from, or related to, the data and analyses or their use. To the extent any content is general advice, it has been prepared for clients of Morningstar Australasia Pty Ltd (ABN: 95 090 665 544, AFSL: 240892), without reference to your financial objectives, situation or needs. For more information refer to our Financial Services Guide. You should consider the advice in light of these matters and if applicable, the relevant Product Disclosure Statement before making any decision to invest. Past performance does not necessarily indicate a financial product’s future performance. To obtain advice tailored to your situation, contact a professional financial adviser. Articles are current as at date of publication.
This website contains information and opinions provided by third parties. Inclusion of this information does not necessarily represent Morningstar’s positions, strategies or opinions and should not be considered an endorsement by Morningstar.