Register For Our Mailing List

Register to receive our free weekly newsletter including editorials.

Home / 127

How family offices differ from institutions

With tongue partly planted in cheek, George Soros maintains that each day investors should ask how their portfolio would differ if they began investing today. In that spirit and starting with a blank whiteboard, a group of seasoned Chief Investment Officers (CIO) and Advisers to High Net Worths (HNW) and Family Offices (FO) were invited by Brookvine to question the constraints of convention and legacy that underlie their investment practices. It’s a process we call ‘Whiteboarding’.

Constraints of convention and legacy

The exercise was triggered by a suspicion that much of those practices rest on the theories, experiences and characteristics of large institutional US investors. That raises two questions:

  • Is some of what we use inappropriate for relatively small Australian HNW/FOs? If so, what different theories, practices, experiences and characteristics might be more appropriate?
  • What comparative investment advantages (opportunities, skills, governance, decision-making, risk tolerance) do Australian HNW/FOs have?

Vigorous group discussions led to rich insights and tentative conclusions. Not surprisingly we only managed to scratch the surface of the two main questions; in that sense, we started and finished from scratch. At the very least the differences between the institutional and HNW/FO ‘models’ of investing were highlighted and clarified, differences we intend to explore further at greater depth in future Whiteboardings.

Some of these differences and similarities follow.

Investing models compared

HNW/FO clients are significantly more engaged than their institutional counterparts, a difference with powerful bearings on decision-making and strategy. Because non-financial purposes such as lifestyle and values are important to HNW/FO clients, deep engagement is crucial. Prioritising non-financial objectives is a key decision rarely found in the institutional world. Further complicating that decision, objectives can diverge markedly across individuals, especially across different generations.

Managing competing objectives of near-term dependable income, long-term capital appreciation and capital/inflation protection is also common in the institutional world, though income requirements tend to have higher priority for HNW/FOs. Curiously, and unlike the institutional world, while HNW/FOs spend considerable time with clients setting investment objectives, few have promulgated a set of firm, robust investment beliefs.

This difference likely has two sources. First, Advisers/CIOs to HNW/FOs have a different role; they are more like educators and influencers than just capital allocators. To succeed they need to be good advocates and listeners especially to clients’ expectations, financial goals and lifestyle values. Second, they and their clients tend to have real-life investing experience gained through business building and a greater predilection for personal account investing. These result in a more hands-on and direct approach to investing that favours activity over principles.

Features of HNW/FO portfolios

HNW/FO decision-makers are more opportunistic and more prepared to invest in niche opportunities, such as alternative assets, tempered by access difficulties and the challenge of explaining risks and exposures. A common complaint regarding alternatives is a lack of quality independent manager research. HNW/FO decision-makers also pay less attention to industry preferences and norms. As a result their funds are far less diversified.

Younger generations however tend to be more concerned with diversification (including global investing) as a tool for preserving wealth, than founders who emphasise concentration as a tool for creating wealth. Founders’ resistance to moving away from the sector in which they made their wealth and tax consequences create sizeable barriers to diversifying.

Naturally, tax plays a larger role in the HNW/FO world where decisions are frequently driven by tax considerations.

Two factors seem to lie behind HNW/FO’s limited use of Modern Portfolio Theory including optimisers and other risk management tools. First, HNW/FOs are less concerned with risk described as volatility or tracking error and far more with risk described as (permanent) loss of capital and not meeting objectives. Second, the risks inherent in large holdings of property, founder businesses and legacy equity struggle to fit within the usual parameters of institutional investing. On the other hand, sequencing risk, a hot topic for institutions, is equally important for HNW/FOs because founders do worry about their wealth collapsing late in their life and in that of their family. Yet managing tail and other embedded risks is lower on their agenda in part because they lack the skills and experience some large institutions have in adopting and managing explicit hedges.

Cash holding and active management

Cash is an active component (typically the most active) of portfolios’ tactical asset allocations and at times is held at quite high levels. HNW/FOs revert to cash when faced with potential risks and instability. By way of comparison, institutions tend to see cash as a residual (and occasionally as having option value.)

HNW/FOs have a strong preference for local managers as they are perceived as offering greater transparency and understanding through heightened bonding and trust, a likely benefit of domestic bias. A larger domestic bias to Australia (compared to institutional accounts) is seen as ‘not unreasonable’ and historically valid.

Active managers are strongly supported through a vibrant belief in the ability of Advisors/CIOs to identify and access top tier managers, though a small number remain strong advocates for passive, encouraged by the growing availability of relatively cheap specialised ETFs. Although very cost conscious, HNW/FOs are more focused on net-of-fees returns than their institutional cousins. They are more open to higher cost opportunities where justified by (necessary) complexity and/or capacity constraints.

Governance tends to be based on simple principles executed through high client engagement, which makes decision-making more timely than in the institutional world. As part of that simplicity, investment teams tend to have flat structures with minimal specialisation by asset class or investment opportunity and a high degree of delegation to individuals.

Diversification

Participants were pragmatic about diversification. Having lived and worked through many investment cycles and crises they understand how a naïve reliance on diversification can fail at points of inflection. They also tend to focus on what they think ‘works best’ over time, consistent with their experience, skills and knowledge. What does ‘work best’ varies across HNW/FO organisations to a greater degree than it does across institutional investors.

Sufficiently many rich insights were generated for Brookvine to have already led Whiteboarding 2 that explored this topic, diversification, in greater depth.

For more insights into the ways HNW/FOs look at investing, the link is here Whiteboarding 1 Report.

 

Jack Gray is a Director and Advisor, and Steve Hall is the Chief Executive Officer of investment manager and adviser, Brookvine. See www.brookvine.com.au.

 

  •   18 September 2015
  • 2
  •      
  •   

RELATED ARTICLES

Here’s my investment philosophy. What’s yours?

Do HNWI get better advice?

Five steps to become a better investor

banner

Most viewed in recent weeks

Why spending more in early retirement can improve lifetime income

Conventional wisdom encourages retirees to preserve superannuation. But if those likely to qualify for the Age Pension later in life spend a little more today, it may deliver higher lifetime income and a more stable retirement.

Is it time to bail on Australian stocks?

For generations, Australian investors have backed banks, miners and dividends. But has that loyalty come at a cost? A look at the numbers raises an uncomfortable question about where future returns will come from.

Meg on SMSFs: What do we think about reversionary pensions these days?

Reversionary pensions have long been a staple of SMSF estate planning, but are they still the best option? Meg Heffron revisits a once-clear favourite and asks whether changing super rules have shifted the balance.

Testamentary trusts survived the trust tax. The drafting battle has just begun.

The fight over testamentary trusts looked settled. Then the draft legislation arrived. Hidden in a technical detail is a question that could force many families to rethink wills they thought were already future-proof.

How does the 4% rule stack up?

The 4% rule has long been retirement's gold standard. But after a difficult period for investors, fresh analysis suggests a more conservative approach may significantly improve the chances of making savings last.

The new capital gains tax trap for your portfolio

Investors have long accepted one portfolio rule without much question. A major tax shift could change that calculation entirely, forcing difficult trade-offs between risk, discipline and an overlooked cost lurking beneath.

Latest Updates

Exchange traded products

It’s time for LICs to die

A high-profile dividend cut and a prominent fund manager’s apology have reignited a long-running debate. If investors can access similar exposures more cheaply and efficiently elsewhere, what exactly is keeping LICs alive?

Taxation

Will investors be better or worse off under new housing tax changes?

Housing tax reforms have sparked warnings of market turmoil and promises of greater fairness. But after modelling nearly two decades of property data, the results suggest winners and losers may not be who many investors expect.

Retirement

Three considerations before reshaping your legacy plan

Many retirees hope to leave a legacy. Proposed trust tax reforms could force families to rethink. The question is not how much to leave behind, but whether today's inheritance plans will still make sense as circumstances change.

Investment strategies

Why experienced investors still get markets wrong

Retirement is approaching. Markets are noisy. And every headline seems to demand action. The biggest investment risk isn't fear, greed or market volatility, it often arrives disguised as research and sensible risk management.

Shares

Why pay more for less?

Conditions were stacked in favour of professional investors in 2026. Most still fell short, raising questions about where investors should look for value. Meanwhile, an alternative strategy continued to make its case.

Investment strategies

Bleeding air out of the bubble

Equity valuations have fallen sharply over the past year, yet investors have largely been spared the volatility and losses that typically accompany a de-rating. What explains this unusually orderly reset? Here are five key drivers.

Strategy

Has AI gone rogue?

We worry about AI becoming conscious. But what if consciousness isn't the issue? The more unsettling possibility is a machine capable of pursuing objectives relentlessly, without motives, emotions, or awareness of any kind.

Sponsors

Alliances

  • ASA-Logo-RGB-ActiveGreen-web.png

© 2026 Morningstar, Inc. All rights reserved.

Disclaimer
The data, research and opinions provided here are for information purposes; are not an offer to buy or sell a security; and are not warranted to be correct, complete or accurate. Morningstar, its affiliates, and third-party content providers are not responsible for any investment decisions, damages or losses resulting from, or related to, the data and analyses or their use. To the extent any content is general advice, it has been prepared for clients of Morningstar Australasia Pty Ltd (ABN: 95 090 665 544, AFSL: 240892), without reference to your financial objectives, situation or needs. For more information refer to our Financial Services Guide. You should consider the advice in light of these matters and if applicable, the relevant Product Disclosure Statement before making any decision to invest. Past performance does not necessarily indicate a financial product’s future performance. To obtain advice tailored to your situation, contact a professional financial adviser. Articles are current as at date of publication.
This website contains information and opinions provided by third parties. Inclusion of this information does not necessarily represent Morningstar’s positions, strategies or opinions and should not be considered an endorsement by Morningstar.